Thank you for shopping at strayandwander.com (the “Website”). This privacy and security policy (“Policy”) outlines the information we collect about you on the Website, as well as information collected when you visit our stores or otherwise communicate or interact with Stray & Wander, how we use the information and the choices you have to review, revise and/or restrict our usage of this information.
What Information Do We Collect and How Do We Use It?
Strayandwander.com collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address (“Personal Information”) that you provide to us when you save your information with us or when you participate in a sweepstakes, promotion or survey. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to provide you with offers, promotions or information that we believe may be of interest to you.
In addition, we monitor use of the Website and traffic patterns to improve the Website design and the products and services we offer as well as to determine what offers, promotions or information to send to you. We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.
Sharing Your Personal Information
Strayandwander.com may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court.
*You can easily update your account information by logging on to strayandwander.com and clicking your account.
Our Email List
We offer those who sign-up for our email list advanced notice of sales, new merchandise, and other Stray & Wander news. Email addresses collected at strayandwander.com are used internally. If you would like to unsubscribe from our email list, contact us at firstname.lastname@example.org. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.
When you sign-up for our email list, we may also may collect optional information such as your name, postal code, and product interests. We use this personal information to tailor our email messages and to enhance our product and service offerings.
When you contact one of our customer service representatives with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our products or website.